Frequently Asked Questions (FAQs)
1. Where is Desi Aawaran located?
We are based in Dubai, UAE. You’re welcome to visit our physical store to explore our full collection of ethnic wear, jewelry, and handcrafted items.
2. Do you offer delivery services?
Yes, we currently offer delivery across Dubai. We are working towards expanding our delivery network to other parts of the UAE and international locations in the near future.
3. How can I place an order?
You can place an order by visiting our store or by reaching out to us via Instagram, WhatsApp, or email. Online ordering through our website will be available soon.
4. Are your products handmade?
Many of our products, especially in the jewelry, apparel, and art categories, are handcrafted by skilled artisans from India. We take pride in promoting traditional craftsmanship.
5. Do you offer customization?
Yes, we provide custom stitching and tailoring services for select garments. Please contact us with your requirements, and our team will assist you with available options.
6. What sizes do you carry?
Our clothing is available in sizes ranging from XS to XXL. We also offer assistance with sizing and fitting to ensure the best match for you.
7. What is your return or exchange policy?
We accept exchanges within 7 days of purchase, provided the item is unused, with tags intact. Customized and jewelry items are non-returnable due to hygiene and personalization factors.
8. Can I browse your collection online?
Yes, a preview of our collection is available on our Instagram page and website. Our full product catalog will be available online soon for direct purchases.
9. How can I get in touch with you?
You can contact us via:
WhatsApp: [Insert Number]
Instagram: [@desiaawaran]
Email: [Insert Email Address]
10. Do you offer gift packaging?
Yes, we offer complimentary gift wrapping for special occasions. Please let us know during your order, and we’ll take care of the rest.